Scottsdale Arizona Remodeling
The Retro Pro team is truly a cut above the rest. Each employee at Retro Pro is meticulously selected to represent our commitment to quality, integrity and customer service. As our clients work with our team they see our commitment to ensuring their complete satisfaction. That commitment is demonstrated in our entire Retro Pro process from initial design to completion.
As our clients work with our team they see our commitment to ensuring their complete satisfaction. That commitment is demonstrated in our entire Retro Pro process from initial design to completion.
Retro Pro has served the Phoenix area since 2005 with top quality design and build remodeling projects for hundreds of satisfied clients. We consistently receive 5-star customer service ratings from our clients and are an A-Rated company with the Better Business Bureau (BBB).
We are also a member of the National Association of the Remodeling Industry (NARI).
Along with our great ratings, we have received awards for customer service, and for kitchen design at the local home show competitions.
OUR UNIQUE PROCESS USES THE SIX SIGMA SYSTEM TO ENSURE EXCELLENCE!
Quality of Service
Six sigma is a data-driven management system that’s aimed at creating process and product excellence by eliminating errors, waste, redundancy and time while enhancing customer satisfaction. This system improves the quality of services produced by the business through the removal of defects and errors. The system involves creating groups of people within the organization who have expert status in various methods, and then each project is carried out according to a set of steps in an effort to create excellence!
Our 4 Steps
The first step in the remodeling process will be an in-home consultation with a design expert who is experienced with both the structural and design aspects of the project. They will listen to you and your ideas, answer any questions and give suggestions on what works best for you and your space. They will also go through the process step-by-step so you know what to expect throughout the process. You will get a rough estimate of the projected costs for your remodel.
After the initial in-home consultation, we will schedule you to come into our showroom for the design planning phase. While here, we will help you design and customize your new kitchen or bathroom by helping you pick out tile, grout, cabinetry, faucets and any other elements needed for your remodel. With our extensive knowledge and experience, we then put everything together to create a design you will love! Once all design elements have been decided on you will get a finalized estimate based on those ideas, and any revisions made from the in-home consultation. At this point, we will ask that you put a deposit down in order to get started on the project.
Let’s Get Started! This is when the demolition and build process will start. Each project has their own project manager and construction team. Nearly all work performed is done in-house, which means everyone that works on our projects are employees of Retro Pro. We have complete control of scheduling and installation times as well as quality assurance. Your project manager will be your direct point of contact throughout the entire remodel project. We will provide exceptional customer service including daily communication with your project manager, complete protection of all your belongings including masking floors, walls, furniture, etc… and maintaining a clean, orderly and safe work environment.
Final Walk through. Once the job has been completed we will conduct a final walk-through to ensure you are 100% satisfied with the end results. We also offer a 3-year warranty, so if anything should need to be fixed within that time-frame we are happy to promptly fix it! This ensures a worry-free experience with our company and your new remodel!
Your kitchen is the soul of the home, a place where relationships are nurtured and memories are made. We can create a custom space that adds style and functionality, and is perfectly designed for you! We have a state of the art rendering program which allows you to see your kitchen creation before your remodel starts.
A bathroom should enhance the soul of your home and be a place which reflects your personality and fulfills your needs. Our Retro Pro designers will take the time to listen to your needs, expectations, and ideas, while helping you navigate through the decision making process.
Windows & Doors
If you’re thinking about replacement windows or doors, there’s no reason to wait. The benefits start immediately. From enhancing your home’s interior to adding to its curb appeal, new windows and doors can transform your home.
Whole Home Remodel
We have successfully completed many interior and exterior whole home remodels and additions. From architects and engineers, to designers and craftsmen, we will put together the perfect team to complete your project.